CCS provides a comprehensive set of Managed IT support services and IT support plans to cater for customers of all sizes and requirements.
Managed IT Support
Our Managed Service Provision (MSP) support plan is designed to provide proactive management of your IT systems. We become your IT support provider, performing regular maintenance checks and monitoring so that your IT systems are maintained at optimal efficiency.
It includes both remote support and onsite support for any issues you raise, meaning we can get help to you, no matter the issue. See our IT support plans and options or contact CCS today to directly find out how we can improve your business with our Managed IT Support services.
Retainer Support Plan
With IT support from CCS, your IT support is in the best hands. You will always have a point of contact either via the phone or our unique TickIt system, JIM (available online 24/7). All work is carefully logged and assigned as soon as a requirement is raised.
Our retainer support plan provides clients with a 5-hour response time and a minimum number of hours of support per month. We provide “as requested” onsite or remote IT support services to retainer clients.